This position is responsible for managing a Farm/Ranch (F/R) Underwriting Unit. Provides leadership and directly manages people, systems, products and projects to achieve unit and department goals. Establishes, communicates and implements department plans, objectives and strategies. Effectively manages an underwriting unit to provide Farm/Ranch products and service to our customers with a focus on achieving profitable growth.
Primary Accountabilities Farm/Ranch Lines Underwriting Unit Operations (50%)
Provides risk analysis, accurate risk selection, appropriate selection of coverages and pricing. Conducts or directs work product audits to assure consistent processes, compliance, and identification of training needs.
Ensures compliance of underwriting operations with state and federal regulations. Researches and responds to insurance department complaints or inquiries.
Provides technical expertise and support for the underwriting of unique, complex or large premium accounts. This includes placement of property and excess/umbrella liability reinsurance for individual risks.
Resolves escalated or sensitive issues arising from internal and external customers including the field force.
Directs claims problem resolution including contract interpretation, reformations, claims committees, ab initio considerations
Manages appropriate authority levels for underwriters based on knowledge and skill level.
Management/Leadership for the Underwriting Unit (35%)
Manages direct reports, systems, products and projects to achieve unit and departmental goals. This is done in accordance with company policies and practices.
Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area.
Performs administrative activities in a timely manner necessary to effectively manage the department, including but not limited to budget preparation, reports preparation, and salary administration.
Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing and rewarding outstanding performance and maintaining open communications.
Develops staff through coaching, providing performance feedback, providing effective performance reviews, and establishing development plans to include continuing education.
Strategies Linked to the Division`s Business Goals/Results (15%)
Establishes, communicates and implements departmental plans, objectives, and strategies, with particular attention to department and division business plans.
Participates as a member of the department management team.
Maintains an active awareness of American Family's business environments, corporate culture and structure to support key decision making.
Maintains contacts with counterparts in other companies.
Internal Number: R21531
About American Family Enterprise
At American Family Insurance, we know how hard our customers and employees work to achieve their dreams. That's why, for over 90 years, we have made it our mission to protect those dreams. It's all part of who we are and who we’ll always be… innovative, caring, agile, trustworthy, transparent and passionate. We are a strong, forward-looking company and a proven leader in our industry. And if you are looking to make a difference, we are looking for you.
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