Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
We're looking for an experienced Sr. IT Business Relationship Manager to support our global quality and regulatory, engineering, and physical security organizations. The successful candidate will be able to partner with business leaders to develop and refine their IT strategy, navigate the IT organization to successfully deliver technology projects, and support the successful completion of their critical technology-dependent goals.
WHAT YOU'LL DO
The Sr. IT Business Relationship Manager will be responsible for:
Managing the IT portfolio within Abbott's IT organization (Business Technology Services) with leaders from Abbott Quality and Regulatory, Corporate Engineering (including Corporate Environmental Health and Safety), and Global Security, developing and maintaining comprehensive Application Lifecycle roadmaps, expertise on the applications, and prioritization of projects and demand.
Supporting the development and execution of the business IT strategy through successful, consistent, and predictable delivery of programs, projects, and applications.
Understanding the core business processes across the organizations, developing an understanding existing and emerging technologies supporting these processes and an awareness of relevant regulations that impact technology.
Aligning resources and priorities within BTS and the business organizations to ensure successful delivery against corporate goals and obligations.
Developing IT Capital and Expense financial projections, planning, and oversight for the relevant IT portfolio.
Partnering with business leaders to eliminate redundant systems and automate manual operations, while implementing consistent best practices.
Resolving issues raised to the governance committees of projects and ensure projects stay in scope.
Acting as a champion for change and technology innovation with business partners, influencing stakeholders and partners towards successful implementation of IT projects.
Collaborating with BTS teams and key IT staff from other Abbott divisions to support cross-divisional business initiatives and explore IT synergies and efficiencies.
Managing conflict, prioritizing efforts, and negotiating through differences between business partners and other IT stakeholders.
Core Job Responsibilities
Project Financial Tracking: Track spending on internally funded projects, ensuring that projected spending matches charged amounts.
Capacity/Resource Management: Execute quarterly "pre-demand" process, yearly demand planning activities in coordination with the BTS resource capacity team
Demand Management Council: Manage the intake process, stakeholder feedback, and quarterly demand review with senior leadership.
Portfolio Management & Delivery Management: Facilitate approvals during the project intake process, project estimate reviews, delivery activities and issue escalation associated with project requests and delivery.
Business Governance: Conduct regular strategic partnership meetings with business leaders, maintain Business Relationship Plans and a robust engagement strategy.
Customer Focus: Serve as the primary point of contact to the business for BTS enterprise initiatives, facilitate communications with business customers, and gather input on customer feedback.
EDUCATION AND EXPERIENCE, YOU'LL BRING
Bachelor's degree in computer science, business administration or another discipline relevant for the healthcare industry or equivalent experience.
10+ years in Business Relationship or IT Project Management
5 to 7 Years of experience with quality regulated and/or engineering applications
Knowledgeable of regulations relevant to IT systems such as EU MDR/IVDR and EUDAMED
Familiarity with Amazon Redshift, TrackWise, Maximo and other technology platforms supporting the quality and regulatory, engineering, and physical security business areas.
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
A fast-paced work environment where your safety is our priority (Include for Manufacturing roles only)
Production areas that are clean, well-lit and temperature controlled (Include for Manufacturing roles only)
Training and career development, with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives and retirement plans
Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
The stability of a company with a record of strong financial performance and history of being actively involved in local communities
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.