Career Center

The Global Technology (GT) organization is on a mission to modernize Marriott’s information architecture and technology capabilities that will enable the company to bring new kinds of best-in-class experiences to our customers worldwide and define the future of travel and hospitality. The Senior Manager of Delivery Analytics & Reporting will be responsible for guiding Marriott’s technology strategy and implementation by leveraging analytics to generate actionable insights from data related to all kinds of enterprise technology / software development activities. The Senior Manager will conduct analytic deep-dives and build dashboards to support corporate decision makers, act as a trusted advisor to Global Technology leadership in helping transform the organization, and partner with key stakeholders across the organization to create a unified roadmap for analytics and reporting. The Senior Manager will also lead engagements to drive enterprise data strategy initiatives to shape the evolution of analytics and decision making across Global Technology.

CANDIDATE PROFILE

Education and Experience

Required Qualifications:

• 4+ year undergraduate degree from an accredited university in Analytics, Economics, Business Administration, or a quantitative discipline
• 5+ years’ experience in product analytics, sales analytics, marketing analytics, business/financial analytics, or a related technical discipline
• 5+ years of strong experience querying and manipulating large quantities of data using SAS or SQL
• 5+ years of strong experience building sophisticated dashboards and reports using Tableau
• 3+ years of strong experience manipulating data in Microsoft Excel, especially using Vlookups and PivotTables
• 2+ years of strong experience in leading data strategy engagements and guiding and advising senior leaders

Preferred Qualifications:

• 4+ year undergraduate degree from an accredited university in Analytics, Economics, Business Administration, or a quantitative discipline
• 5+ years’ experience in product analytics, sales analytics, marketing analytics, business/financial analytics, or a related technical discipline
• 5+ years of strong experience querying and manipulating large quantities of data using SAS or SQL
• 5+ years of strong experience building sophisticated dashboards and reports using Tableau, Spotfire, and/or Jaspersoft
• 3+ years of strong experience manipulating data in Microsoft Excel, especially using Vlookups and PivotTables
• 2+ years of strong experience in leading data strategy engagements and guiding and advising senior leaders
• 2+ years of experience in data modeling and ETL development and processing
• Experience using reporting capabilities in JIRA and/or Clarity
• Programming experience in Python or R
• Experience with multiple data warehouses (Netezza, AWS, Snowflake)
• Familiarity with project & product management methodologies within SAFe

CORE WORK ACTIVITIES

This position may support one or more functional areas within Technology Portfolio Management

• Analyze large datasets using SQL and Tableau and provide actionable insights to the business to continuously improve, scale, and optimize enterprise technology delivery strategy and outcomes
• Develop BI solutions such as building pipelines, dashboards, models, and tools to analyze and present data associated with enterprise technology delivery workstreams to leadership and other audiences, offering them flexibility to dive into organizational performance
• Work cross-functionally with Global Technology teams to understand existing datasets and identify data sources needed to support the business, align on metrics, and ensure reporting is accurate and consistent across teams
• Build and manage relationships with cross-functional stakeholders and be seen as a trusted business intelligence advisor by the Global Technology organization and its leadership to push the business forward, problem-solve, and identify positive return-on-investment (ROI) opportunities

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing Marriott in alignment with its values.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

• Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
• Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
• Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott's Spirit to Serve.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Learning and Applying Personal Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Equipment Selection — Determining the kind of tools and equipment needed to do a job.
  • Troubleshooting — Determining causes of mechanical or technological operating errors and deciding what to do about it.
  • Mechanical — Knowledge of machines, computers, tools and other equipment, including their designs, uses, repair, and maintenance.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Installation — Installing computers, software, equipment, machines, wiring, or programs to meet specifications.
  • Repairing — Repairing machines or systems using the needed tools.
  • Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  • Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
  • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Mathematical Reasoning  - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.

This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.
 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.