Details
Posted: 25-Apr-22
Location: Boston, Massachusetts
Salary: Open
The Role : Jr. Relationship Manager
The Team: The team is composed of experienced professionals within financial institutions industry. The business has a casual and friendly atmosphere with an entrepreneurial spirit. We value partnership and it is crucial that you are a great teammate in order to be successful within our organization.
The Impact:
Develops the strategy, processes and delivery measurement for service among all functional areas responsible for delivering to the customer. Supports and handles customer relationship, ensures delivery of great service to the account, and defines account strategy and manages revenue.
What's in it for you?
- Collaborative work environment, with regular mentoring from peers and leadership
- Unlimited growth potential
- Flexible work environment
- High visibility role, interacting with existing and potential clients daily
Responsibilities:
- Supports account and relationship management activities with existing clients.
- Tracks market and customer developments and trends. Reviews quarterly client results and reports findings to Relationship Managers.
- Provide platform and product functionality training and support to clients. Gather client feedback to support product improvements and upgrades.
- Focuses on retaining business by ensuring a high level of client service and satisfaction
- Provides monthly relationship management and sales reports to sales and business management.
- Develops profiles on accounts including all affiliations, geographic presence, and business interests to help develop sales proposals for new business
Compensation/Benefits Information:
S&P Global states that the anticipated base salary range for this position is $70kto $85k. Base salary ranges may vary by geographic location.
This role is eligible to receive S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires .
What we're looking for:
Basic Qualifications:
- Bachelor's degree or equivalent experience
- Excellent communicator
- Strong level of computer skills and proficiency in MS Office software
- Preferred Qualifications:
- Previous experience with data intelligence leader
- Experienced in consultative sales methodology
S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
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20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
