The Product Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team.
Responsibilities:
Strong understanding of Unsecured Lending Product dynamics, customer profiles, key drivers and Product pricing related concepts like interest, fees, minimum due and payment hierarchy.
In charge of conceptualization, planning, execution and managing of pricing and regulatory activities related to Credit cards and Ready Credit. Deliver sharp pricing proposition and awareness of the market landscape
Manage and maintain portfolio soundness through regular checks and balances with respect to key Portfolio Pricing related drivers.
Work effectively with different business units, internal stakeholders and external vendors to manage and implement key initiatives.
Leverage data analytics to design, execute marketing campaigns aimed to increase customer's balances and wallet share. Develop best in class digital journeys in partnership with internal stakeholders such as Operations, Legal and Compliance, Digital and UX design team and with deep knowledge of users and customers, and the data about how our customers engage with bank.
Timely tracking and analysis of marketing campaigns to ensure results are on track and identify areas to improve marketing efficiencies.
Develop detailed product requirements and conduct market readiness evaluations during testing phases to ensure product quality and performance goals are met
Participate in cross-functional teams to resolve business issues related to technology projects with significant business impact
Participate in technology projects for small product enhancements and minor customizations
Serve as Subject Matter Expert (SME) on product customization projects and influence decisions through advice, counsel, and/or facilitating services to others in area of specialization
Document new products and/or changes to existing products, ensure smooth business implementation during launch process, and prioritize and validate potentially dynamic material from multiple sources using analytical skills
Direct and oversee marketing program life cycle management including market demands, technology trends, and competitive field
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
2-5 years of relevant experience
Working knowledge of different systems, theories, and practices relevant to a function
Practical experience of multiple business cycles
Knowledge of industry and competitor products/services
Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
Consistently demonstrates clear and concise written and verbal communication
Demonstrated project management skills
Education:
Bachelor's degree/University degree or equivalent experience
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Job Family Group: Product Management and Development -------------------------------------------------
Time Type: Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
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