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Technology Specialist and Service Relationship Manager
POSITION SUMMARYPart of the Information Technology Services (ITS) Springboard Program, Technology Specialist and Service Relationship Managers are employed under a term appointment of up to three years, with expertise increasing each year. In addition to performing a technical specialist role in their team, these full-time employees provide an important relationship management role among ITS and departments (both academic and administrative) across campus. In that role, they advocate for those they represent in ITS decision-making and assist with ticket resolution as well as disseminate important technology service
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